Important Notice

JAN 25, 2017

Important Notice for CITIZEN ladies’ watch “xC(Model Code:EC114****)” customers.

Dear Customer

This is an important notice for CITIZEN “xC(Model Code:EC114****)”customers.
We have recently come to identify the possibility that some of the CITIZEN “xC (Model Code:EC114****)” watches manufactured by December 2016 had a faulty connection between the band and the watch case. This situation will not happen under normal use but its end-piece may disengage and rotate when the band is pulled with force.
For customers who have experienced such case, we ask that you contact the CITIZEN service center..
We apologize for the inconvenience this has caused to some of our customers.
We appreciate for your continuous support.

Thank you.

Applicable combination of products and case numbers

EC1140-51A EC1144-51W EC1145-58X EC1146-55X
EC1140-51A EC1144-51W EC1145-58X EC1146-55X
Case Number
H240-T022472
Case Number
H240-T022740
Case Number
H240-T022740
Case Number
H240-T022499

Objective Parts

How to check the case numbers

xC

Please refer to the diagram on the left to find the CASE NUMBER of your watch engraved on the caseback of your watch.

H240-T022472
H240-T022740
H240-T022499

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