Answer:

They will enable you to do the following things:

■Receiving time information
The watch adjusts time and calendar automatically using time info provided from the smartphone.

■Incoming call notification
Incoming call notification comes to the watch as your smartphone receives a call.
Sound can be added to the notification by the second hand through the settings on the app.

■Various info notification
Notification comes to the watch as your smartphone receives a mail or notification from scheduler, SNS, etc.
Sound can be added to the notification by the second hand through the settings on the app.

■Disconnection notification
The watch notifies your smartphone's disconnection due to their distance or other reasons.
Sound can be added to the notification by the second hand through the settings on the app.

■Making the smartphone emit sound (Smartphone search)
The watch can send signals to the registered smartphone. The smartphone which received the signals emits notification sound.

Answer:

The app is available with your smartphone if its OS and Bluetooth are newer than below:
Android OS: version 7.0 or newer.
iOS: version 11.2 or newer.
Bluetooth: version 4.0 or newer.

Answer:

Search the dedicated app "CITIZEN Eco-Drive Bluetooth S" at a store of apps for your smartphone and download it to the phone.

Answer:

Here we explain the screens of the app.

■Startup screen
The LLI (Light-Level Indication) graphic is displayed when the phone is connected with the watch. It indicates the real-time condition of power generation of the watch connected. Larger light on the screen means larger power generation of the watch.

■World time
It can control the watch to indicate the time of various time zones in the world.
You can apply the time the current place to the watch quickly using location information on the phone; You can set the same time as the phone to the watch.
In addition, you can use a world map to choose an area to set directly.

■Alarm
You can set up to three alarm times, activate/deactivate alarm, and adjust alarm tone, volume and sound-emitting times.

■Light level
You can browse the record of power generation condition of the watch.
The record of power generation amount per day and month is shown graphically.

■Notification
You can choose apps which have the notification function and activate/deactivate the function.
You can apply the notification filter to tune targets of notification finely in addition.

■Setting
You can execute pairing with the watch again, pairing with another watch and setting of connection time.
In addition, you can set your smartphone so that it would emit sound as it receives signals from the watch.

■Help
You can refer to instruction manuals and various information and get information of update.

Answer:

The current power generation amount of the watch connected is indicated in a light pattern. Coloring of the pattern is corresponding to the power generation amount: the color changes as blue → green → yellow as the amount getting larger.
The pattern in the figure means that the power generation amount is almost maximum.

Checking power generation amount

Answer:

Hourly power generation amount of the day is indicated in a line graph when you move the slider on the top of the screen to “Day”.
When you move the slider on the top of the screen to “Month”, daily power generation amount is indicated in a line graph and weekly amount in the gray part.
In addition, the current connection time setting is displayed with the yellow line and you can change the connection time setting by tapping the connection time indication.
When the gray part goes to the right beyond the yellow line, power generation of the watch is enough to keep the connection time set.

Answer:

The “Alarm” screen of the app can be displayed only while the watch and the smartphone are connected. The icon is in pale color when they are disconnected.

Answer:

Install the dedicated app "CITIZEN Eco-Drive Bluetooth S" in the target smartphone and start it up, and DO NOT move to any other screen until pairing (registration) is finished. Refer to the quick guide or "Pairing (registering) the smartphone" on the instruction manual for more information about pairing.

Quick guide

Instruction manual

On some models of smartphones and in some versions of OSs, you must allow using of your location information and/or other info.
Activation of Bluetooth sharing on the smartphone may be required in some case.

Ask their manufacturers or developers for further information for setting of smartphones or apps other than the dedicated app.

Answer:

Registration information is recorded in both the smartphone and the watch after successful pairing (registration). Remove the registration information (“Eco-Drive W410”) at the Bluetooth setting on the smartphone before executing pairing again. Registration information on the watch is overwritten as pairing is newly executed.
After removing the registration information, tap [Pairing] on the “Setting” screen of the app to execute pairing again.

Pairing the smartphone again

Answer:

CITIZEN Bluetooth Watch W410 cannot be paired with two or more smartphones at the same time.
Remove the registration information on the first smartphone when you want to pair the watch with the second one.

Answer:

Remove the registration information on the smartphone (“Eco-Drive W410”) on the Bluetooth setting on the phone.
The registration information on CITIZEN Bluetooth Watch W410 cannot be removed (It is overwritten in the course of every new pairing).

Answer:

The message is displayed only until the first pairing (registration) is successfully executed.
Remove the registration information (“Eco-Drive W410”) on the Bluetooth setting on your smartphone and tap [Pairing] on the [Setting] screen of the app to execute pairing again.

Pairing the smartphone again

Answer:

Install the dedicated app "CITIZEN Eco-Drive Bluetooth S" in your smartphone and execute pairing (registration).

Answer:

Push the crown of the watch in to the normal position and press and hold the button for 2 seconds or more to disconnect them.
Shutting the app down also disconnects the watch and phone.

Answer:

There are some possible causes of disconnection.

・The distance between the watch and the smartphone becomes too far to keep Bluetooth connection.
・There is some obstacle between the watch and the smartphone.
・A certain time passed. (Connection is kept up to 4 hours and breaks automatically in the initial setting. The connection time can be extended by using settings on the app.)
・The dedicated app is closed on the smartphone.
・The dedicated app cannot run in the background due to settings of the smartphone.
The dedicated app may not run in the background due to security and/or power saving settings of your smartphone.
In that case, you need to change settings of your smartphone to make the app run in the background.

Setting examples:
Choosing “Not optimized” in “Battery optimization”
Turning off the “Battery saver”
Allowing “Running in background”
Some power saver apps may also close connection.
Ask their manufacturers or developers for further information for setting of smartphones or apps other than the dedicated app.

Answer:

Turn off the flight mode of the watch if it is on.
Press and hold the button for 1 second to clear notification if the second hand indicates some.
Start the dedicated app on the smartphone, push the crown of the watch in to the normal position and press and hold the button for 2 seconds or more to connect them.
If they cannot be connected after executing the steps above, remove the registration information (“Eco-Drive W410”) on the Bluetooth setting on your smartphone and tap [Pairing] on the [Setting] screen of the app to execute pairing again.

Answer:

Remove the registration information (“Eco-Drive W410”) on the Bluetooth setting on your smartphone and tap [Pairing] on the [Setting] screen of the app to execute pairing again.

Answer:

Check the Internet connection of the smartphone you are using.
When it is connected, our server for processing the “Light Level” data from your watch may temporarily stop service for maintenance. Try again later.

Ask their manufacturers or developers for further information for setting of smartphones or apps other than the dedicated app.

Answer:

The connection time of the watch with smartphone is 4 hours at maximum when purchased.
When you want to change the connection time, touch “4H” on the monthly indication of the “Light Level” screen or use “Setting” screen. The connection time can be changed up to 12 hours in 2-hour increments.
The “Light Level” screen is also changed when the connection time is adjusted.
When the gray part goes to the right beyond the yellow line, power generation of the watch is enough to keep the connection time set.

Answer:

Generally, a smartphone tells its user incoming phone calls, reception of mails or messages through SNS services by using a banner on the screen, sound or vibration.
Such notices are called notification.
CITIZEN Bluetooth Watch is connected with your smartphone through the dedicated app and can take notification in the phone and use its original notification function.
The second hand indicates types of notification by pointing certain places on the watch and notification sound can be activated/deactivated.
For details, refer to "Before connecting with a smartphone" on the setting instruction.

Instruction Manual

Answer:

Check the notification setting on the mail app on the smartphone and activate it.
Set “Mail” to “ON” on the “Notification” screen of the dedicated app.
On some models of smartphones and in some versions of OSs, you must set the mail account from which you want to get notification to the default mail account.
Ask their manufacturers or developers for further information for setting of smartphones or apps other than the dedicated app.

Answer:

Set items from which you want notification to “ON” on the “Notification” screen of the dedicated app.
In addition, you need to allow notification from apps from which you want notification, such as the dedicated app.

Setting examples:
Turning “Allow Notifications” on
Turning “Show in Notification Center” on
Changing the notification style to “Banners” or “Alerts”
Setting “Battery optimization” to “Not optimized” for the apps sending no notification

Ask their manufacturers or developers for further information for setting of smartphones or apps other than the dedicated app.

Answer:

Check the notification setting on the “Notification” screen of the app.
In addition, confirm that “Volume” is not “0” in the setting of notification sound.

Answer:

You must activate the alarm setting on the app to activate the alarm.
Once the alarm was deactivated on the app, it cannot be activated again through the operation of the watch.

Answer:

Use the dedicated app to set the alarm time.
You cannot set the alarm time through the operation of the watch.

Answer:

Connect the watch and the smartphone.
The setting modified on the “World Time” screen of the app and saved during disconnection will be sent to the watch at the next connection.

Answer:

Tap the smartphone icon on the left bottom of the “World Time” screen of the dedicated app to set it.

Answer:

The power reserve of the watch is indicated on “Power reserve” at the bottom of the home screen of the dedicated app in 7 levels. Take care that the power reserve level before disconnected is indicated when the watch and the smartphone are not connected.

Checking the power reserve