【global】よくあるご質問(English)検索
63 cases
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Does charging time of an Eco-Drive watch vary with the seasons?
<div> <div class="mt20 mb30">It may vary depending on illumination intensity of light the solar panel of the watch receives from the light source.<br>If an Eco-Drive watch with the solar panel under the dial is placed flat, it takes longer for charging in winter than in summer. Since the altitude of the Sun in winter is lower than that in summer and consequently illumination intensity of its light is weaker in winter.<br>In addition, the watch is often covered with a sleeve of the coat or outer clothes and may not be exposed to light enough in winter. It may cause insufficient charging.<br>It is recommended to expose the watch to light facing the dial (solar panel) vertically to the light source in any season.</div> <br clear="both" /> </div>
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Tell me things to take care when charging an Eco-Drive watch.
<div> <div class="mt20 mb30">Do not charge the watch at high temperature (about 60°C/140 °F or higher).<br>Charging in excessive high temperature may cause deformation and/or discoloration of the dial or solar cell or malfunction of mechanical parts.<br><br>Take special care when charging the watch in a place like those below:<br>・Under lamps emitting excessive heat such as an incandescent lamp or a halogen lamp. Take enough distance (50 cm or more) when charging.<br>・On the dashboard of a vehicle. It can get extremely hot even in seasons other than summer.<br></div> <br clear="both" /> </div>
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Is it problematic or unsafe to use a radio controlled watch in a hospital or in a plane?
<div> <div class="mt20 mb30">A radio controlled watch only receives time signals from signal stations. It emits no radio signals itself.<br>You can use it in a hospital or in a plane without any concern.</div> <br clear="both" /> </div>
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What will happen on a radio controlled watch if it is left without signal reception.
<div> <div class="mt20 mb30">It runs as an ordinary quartz watch.<br>Refer to “Specification” in the instruction manual of your watch for details about its accuracy without signal reception.<br><br>Instruction manual<br><p class="link_01"><a href="/support/guide/manual.html">http://www.citizenwatch-global.com/support/guide/manual.html</a></p></div> <br clear="both" /> </div>
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Can my watch receive signals in foreign countries?
<div> <div class="mt20 mb30">Our radio control watches are able to receive time signals from all or one of the signal stations in Japan, US, Germany and China.<br>Available signals are different depending on the model.<br>Refer to the instruction manual of the watch for more details.<br><br>Instruction manual<br><p class="link_01"><a href="/support/guide/manual.html">http://www.citizenwatch-global.com/support/guide/manual.html</a></p></div> <br clear="both" /> </div>
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The time and calendar on the watch are still incorrect even after receiving signals under the correct world time and summer time settings. Why?
<div> <div class="mt20 mb30">The reference position of the hands on the watch may be incorrect. Check the reference position.<br>The method of check of the reference position is different depending on the model.<br>Refer to the instruction manual of the watch to make changes.<br>・For some models, you can also use the abbreviated instruction.<br><br>Instruction manual<br><p class="link_01"><a href="/support/guide/manual.html">http://www.citizenwatch-global.com/support/guide/manual.html</a></p></div> <br clear="both" /> </div>
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The time on the radio controlled watch is 1-hour faster than actual one even after signal reception. Why?
<div> <div class="mt20 mb30">The summer time setting may be incorrect. Check the summer time setting.<br>The method of the summer time setting is different depending on the model.<br>Refer to the instruction manual of the watch to make changes.<br>・For some models, you can also use the abbreviated instruction.<br><br>Instruction manual<br><p class="link_01"><a href="/support/guide/manual.html">http://www.citizenwatch-global.com/support/guide/manual.html</a></p></div> <br clear="both" /> </div>
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The time and calendar on the watch are still incorrect even after receiving signals under the correct world time setting. Why?
<div> <div class="mt20 mb30">The reference position of the hands on the watch may be incorrect. Check the reference position.<br>The method of check of the reference position is different depending on the model.<br>Refer to the instruction manual of the watch to make changes.<br>・For some models, you can also use the abbreviated instruction.<br><br>Instruction manual<br><p class="link_01"><a href="/support/guide/manual.html">http://www.citizenwatch-global.com/support/guide/manual.html</a></p></div> <br clear="both" /> </div>
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The calendar on the watch is still incorrect after signal reception. Why?
<div> <div class="mt20 mb30">The world time setting may be incorrect. Check the world time setting.<br>The method of the world time setting is different depending on the model.<br>Refer to the instruction manual of the watch to make changes.<br>・For some models, you can also use the abbreviated instruction.<br><br>Instruction manual<br><p class="link_01"><a href="/support/guide/manual.html">http://www.citizenwatch-global.com/support/guide/manual.html</a></p></div> <br clear="both" /> </div>
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The time on the watch is still incorrect after signal reception. Why?
<div> <div class="mt20 mb30">The world time setting may be incorrect. Check the world time setting.<br>The method of the world time setting is different depending on the model.<br>Refer to the instruction manual of the watch to make changes.<br>・For some models, you can also use the abbreviated instruction.<br><br>Instruction manual<br><p class="link_01"><a href="/support/guide/manual.html">http://www.citizenwatch-global.com/support/guide/manual.html</a></p></div> <br clear="both" /> </div>
63 cases
instruction manual
You can find download links operating instructions for each model number and basic operations guide here.