I want to Cancel existing pairing.

  1. Start the dedicated app.
  2. The watch and the smartphone are connected.


    If you have not signed up, sign up.


    If synchronization of the watch and the smartphone starts, wait until it is finished.

  3. Tap [Profile] on the bottom of the screen.
  4. Tap the icon () on the right of the image of the watch connected on the [Profile] screen.
  5. The [WATCH SETTINGS] screen is opened.

  6. Tap [Remove Watch].
  7. The pairing between the watch and the smartphone is canceled.

  8. Remove “Citizen Connected HR” on Bluetooth® setting of.your smartphone.

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