Troubleshooting


YF20

Activity monitor and heart rate monitor

Data of the activity monitor and heart rate monitor are not sent to the dedicated app.

Below may be possible causes. Try the following remedies in sequence.

CauseRemedies
Power reserve of the watch is small.Charge the watch.
The watch is not wore correctly and data is not collected.Put the watch on your wrist correctly.

Related articles

Charging your watch