FAQ: CITIZEN Bluetooth Watch (W770)

What you can do with this watch

  • Question:
    What can I do with the watch and the app?

App overview

  • Question:
    Can I install this app in my smartphone?

  • Question:
    What is the name of the app? Where can I get it?

  • Question:
    What is the pattern displayed on the screen of the app when the watch and the smartphone are connected?

  • Question:
    How can I read the indication on "Light Level" screen?

  • Question:
    What functions can I use on the dedicated app?

Pairing (registration)

  • Question:
    I newly bought the "Eco-Drive Bluetooth" watch and I cannot pair (register) it with the smartphone.

  • Question:
    I did pairing (registration) once before but I want to register the same smartphone from a clean state. How can I do that?

  • Question:
    I have two smartphones and want to pair (register) both with the watch but I cannot register the second one. Why?

  • Question:
    How can I delete the pairing information in the dedicated app on the smartphone?

Connection

  • Question:
    I tried to connect the watch with my smartphone immediately but cannot. Why?

  • Question:
    I want to kill connection. How can I do it?

  • Question:
    The connection between the "Eco-Drive Bluetooth" watch and the smartphone breaks unintentionally. Why?

  • Question:
    How can I connect them again?

  • Question:
    The watch is not connected with the second smartphone.

  • Question:
    I cannot connect the watch after changing my smartphone to a new one or updating its OS. Why?

  • Question:
    "Check the Internet connection." appears as I tap "Light Level" on the screen of the dedicated app. What can I do?

Local time and alarm

Notification

  • Question:
    What is notification?

  • Question:
    No notification comes. What can I do?

  • Question:
    Notification of a mail does not come though notification of phone call comes. What can I do?

Connection time

  • Question:
    How can I extend connection time of the "Eco-Drive Bluetooth" watch and the smartphone?