- Cannot install the dedicated app.
- Cannot start the dedicated app.
- The dedicated app does not work stably.
- Cannot execute pairing.
- I want to execute pairing (registration) of a smartphone which was paired once before again from a clean state.
- I just bought the watch and I cannot connect it with the smartphone. I cannot see how to connect the watch with the smartphone.
- I want to connect the watch again with the smartphone disconnected.
- I want to disconnect with the smartphone.
- Connection breaks unintentionally.
- The watch became unconnectable.
- I cannot connect the watch after changing my smartphone to a new one or updating its OS.
- Automatic time reception does not work correctly.
- Some icons on the screen of the app do not react to operation.
- The time and calendar of the watch is not correctly adjusted even after connected with the smartphone.
- I want to remove pairing (registration) information.
- I want to check whether the activity monitor works correctly.
- I want to check whether the temperature sensor works correctly.
Movement of a hand seems strange
- Time/calendar is incorrect.
- Time/calendar becomes incorrect soon after manual adjustment.
- The second hand does not point correct position.
- The hands start quick movement suddenly.
- The hands move in an unexpected direction.
- The second hand does not move.
- The second hand moves once every two seconds.