- Cannot register the first smartphone
- Cannot register the second or subsequent smartphone
- Cannot register the same smartphone
- I want to execute registration of an already-paired (registered) smartphone from a clean state.
- I just bought the watch and I cannot connect it to my smartphone; I cannot find how to connect the watch to the smartphone.
- Connection breaks unintentionally/connection time is too short.
- I want to disconnect the watch and the smartphone.
- The watch has got disconnected with the smartphone and I want to connect them again.
- I registered and used two or more smartphones but I cannot connect the watch with them now.
- I registered and used a smartphone but I cannot connect the watch with it now.
- I cannot connect the watch after changing my smartphone to a new one or updating its OS.
- What is "Notification"?
- No notifications come/Notifications of mail or SNS do not come.
- A notification comes to the watch though no mails or other messages were received.
- I want to know what I can do with the dedicated app.
- I want to install the dedicated app.
- I want to know if my smartphone is compatible with the dedicated app.
- I want to know the meaning of the graphic displayed on the screen of the smartphone when it connects with the watch.
- I want to know how to read the indication on "Light Level" screen.
- "Check the Internet connection." appears as I tap "Light Level" on the screen of the dedicated app.
- No alarm sound is emitted though I set alarm time on the app.
- The local time is not indicated on the watch though I set it on the app.
- I want to know what I can do when the watch is connected with a smartphone.
- The time and calendar of the watch is not correctly adjusted even after connected with the smartphone.
- Cannot make the smartphone emit sound.
- Connection status is not indicated.
- I want to remove pairing information on the dedicated app.
Movement of a hand seems strange
- Time/calendar is incorrect.
- Time/calendar becomes incorrect soon after manual adjustment.
- The hands start quick movement suddenly.
- The hands move in an unexpected direction.
- The second hand does not move.
- The second hand moves once every two seconds.
Alarm does not work
The watch cannot be operated
- The crown and buttons do not work.
- Pressing a button causes no reaction.
- The power reserve is not indicated.
- The alarm setting (ALM ON/OFF) is not indicated.